Frequently Asked Questions

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Most residential pools require weekly service to stay clean, safe, and properly balanced—especially in the Texas heat. Weekly service prevents algae, equipment issues, and costly repairs.

$275/mo+

✔ Water testing and chemical balancing

✔ Standard chemicals included

✔ Basket cleaning

✔ Skimming

✔ Brushing

✔ Vacuuming 

✔ Equipment and filter check to catch issues early

✔ Electronic report card after every visit

✔ No contracts for homeowners!

🌟 Zero-Stress Pool Care™ 

👉 Best for homeowners who want hands-off, swim-ready pool care every week. 

$175/mo+

✔ Water testing and chemical balancing

✔ Chemicals included

✔ Electronic report card after every visit

✔ No contracts for homeowners!

👉 Ideal if you handle brushing and skimming but want professional water chemistry done weekly. 

Our posted prices are starting points for residential pools. Factors that affect pricing include: location, size, and condition of the pool. Pools that are commercial or heavily used will be more expensive.

Yes. Standard chemicals on weekly service are included. Standard chemicals include up to one gallon of liquid chlorine (or one bromine tablet for stand-alone spas) and up to one gallon of muriatic acid. Additional chemicals may be extra. We professionally manage and balance pool chemicals to keep your water clean, safe, and swim-ready. Proper chemical care protects your pool surface and equipment while preventing algae and bacteria.

Yes. New Braunfels Pool Professionals is fully insured, so you can feel confident trusting us with your pool and property.

Repair recommendations are based on routine weekly service observations (we try to catch small issues before they become big ones) or customer request. All repairs require customer approval before work begins. 

Our guarantee applies to routine weekly pool service visits. If your pool isn’t clean and swim-ready after a normal service visit, let us know and we’ll return and correct any mistake we made at no extra charge. This guarantee is designed to cover our standard weekly work — it does not apply to initial pool cleanups, severely neglected or green pools, major equipment failures, or repairs that require parts or specialized labor. For repair work or deeper cleanups, we’ll review options and pricing before any work begins. 

No. As long as we have access to your pool and equipment, you do not need to be home. We provide clear communication and will automatically update you after each visit.

Chemical-only service starts at $175/month and Full service starts at $275/month, both with weekly service. Pricing depends on pool location, size, condition, service needs, and other factors. We offer free estimates so you know exactly what to expect—no surprises.

Nope! Theres never any service contracts for residential customers.

Yes! We offer a 10% Military and First Responder discount. Customers receive a FREE month of service for each referral (non-customers who refer us get $100). Contact us for details.

Yes. We provide one-time cleanings, including green or neglected pool cleanups for an added fee. We highly recommend weekly service to keep your pool swim-ready. Neglected pools lead to very expensive repairs.

We proudly serve New Braunfels, Canyon Lake, Comal County, Guadalupe County and surrounding areas, including neighborhoods like Veramendi, Town Creek, Gruene, Gruene Crossing, River Place at Gruene, River Oaks, Landa Park, Landa Park Highlands, Highland Grove, John Newcombe Estate (Newcombe Tennis Ranch), Mission Hills Ranch, Oak Run, Voss Farms, Manor Creek, Vista Del Rio, Dove Crossing, Avery Park, Hunters Creek, Westpointe Village, Park Ridge, Forest Bluff, Meyer Ranch, Copper Ridge, Havenwood at Hunters Crossing, Vintage Oaks, The Reserve at Vintage Oaks, The Grove at Vintage Oaks, River Chase, Rockwall Ranch, and Rolling Valley. If you’re nearby and unsure whether you’re in our service area, just reach out—we’re happy to help.

No — if the issue is related to the work we just performed during routine weekly service, we’ll fix it at no charge. Additional charges only apply for work you approve that’s outside normal weekly service (e.g., repairs requiring parts, green pool recovery, or advanced equipment service). 

It’s easy.
📞 Call or text us at 830.500.5911 [talk to a real person] or 

🗓️ Book Now [instant booking]